Privacy Policy

At Avise Wellness, we are committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services or visiting our website.

Information We Collect

We may collect personally identifiable information (PII) and protected health information (PHI) when you:

• Fill out contact forms or request information

• Participate in treatment services

• Communicate with our team via phone, email, or website

• Provide health-related data as part of your care

This information may include, but is not limited to, your name, address, phone number, email address, health history, insurance details, and other relevant health-related data.

How We Use and Disclose Your Information

We may use and disclose your protected health information (PHI) in the following ways:

• Treatment Purposes: To provide you with behavioral health and wellness services, coordinate care, or consult with other healthcare providers.

• Healthcare Operations: To manage, evaluate, and improve our services, including internal quality control and compliance reviews.

• Payment Processing: To process payments for services or verify insurance coverage.

• Emergency Situations: If you become ill or are in a medical emergency, we may share necessary information with healthcare providers or hospitals to ensure appropriate care.

• Safety Concerns: If we believe you may be a danger to yourself or others, we are permitted by law to disclose information to prevent harm.

• Legal Requirements: We may disclose information when required by law, including reporting abuse, neglect, or as part of a court order or law enforcement investigation.

Your Rights Regarding Your Information

As a client of Avise Wellness, you have specific rights regarding your protected health information:

• Right to Inspect and Copy: You may request access to your health records, including the right to copy them.

• Right to Request Amendments: If you believe your information is incorrect or incomplete, you may request changes to your records.

• Right to Request Confidential Communications: You can request communications in a specific format or location for privacy purposes.

• Right to Request Restrictions: You may ask us to limit how we use or disclose your information. While we will consider all requests, we are not always legally required to agree.

• Right to an Accounting of Disclosures: You may request a record of certain disclosures of your health information.

• Right to File a Complaint: If you believe your privacy rights have been violated, you have the right to file a complaint with Avise Wellness or the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Our Legal Duties

Avise Wellness is required by law to:

• Maintain the privacy and security of your protected health information

• Provide you with this Notice of Privacy Practices

• Notify you if a breach of your unsecured PHI occurs

• Follow the terms of this privacy policy

Contact Information

For questions about this Privacy Policy or your rights under HIPAA, please contact Avise Wellness at 610-55-AVISE